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Add troubleshooting guide

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mrjvs
2023-12-13 00:08:31 +01:00
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content/1.self-hosting/4.troubleshooting.md
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--- ---
# Troubleshooting # Troubleshooting
// EXPLAIN HOW TO TROUBLESHOOT There is a possibility for something to go wrong while trying to deploy your own instance of movie-web. This page will contain common issues people come across while self-hosting and their solutions.
// MENTION ADMIN PAGE FOR TROUBLESHOOTING
## "Failed to find media, try again!" while searching
This is likely a misconfigured TMDB api key. Verify that TMDB isn't working by going to `/admin` or `/#/admin`. Then clicking `Test TMDB`.
If it succeeds, the TMDB api key is correct and it will be a different issue.
If it does not work. Recheck your TMDB api key. **Make sure its the READ api key, not the normal api key.**
## Everything I try to watch fails
This is likely a misconfigured worker. Verify that the workers are the issue by going to `/admin` or `/#/admin`. Then clicking `Test workers`.
You should have at least 1 worker registered.
If any worker fails the test, you should double check its URL and double check if the worker has the correct code.
## I can't make an account or login
This is likely misconfigured or broken backend. Verify the backend by going to `/admin` or `/#/admin`. Then clicking `Test backend`.
It should give you the name that you have configured as backend with the latest version of the backend.
If the test gives you an error, your backend URL configuration option likely has a typo.
If the version is not the latest version, you should update your backend instance.
If the name and description of the results don't match your own instance, make sure you have your backend URL set correctly.
## I updated from version 3 to version 4 but still see the old version
This is likely that you haven't installed the PWA version of movie-web. Please read the [upgrade guide](../3.client/5.upgrade.md)

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content/3.client/5.upgrade.md
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# Upgrade guide # Upgrade guide
## From `3.X` to `4.0.0` ## From `3.X` to `4.X`
You will need the latest version of the proxy worker. Redeploy a new worker using [our self-hosting guide](../2.proxy/1.deploy.md). You will need the latest version of the proxy worker. Redeploy a new worker using [our self-hosting guide](../2.proxy/1.deploy.md).